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AirSource terms & conditions

All prices are payable in Canadian dollars.

Return/ Refund/ Exchange Policy

If your product is defective or damaged, please contact AirSource within 15 days of purchase toll free at 1-800-803-3288, or visit any of our retail store locations. A representative from AirSource will discuss the problem and arrange for repair or replacement. Pay as you go/prepaid products, sim card, earpieces, and headsets are non-refundable. Accessory items will be refunded with a receipt in original condition within 15 days of purchase. Warranty will not be done without an invoice. $7.00 express exchange charge for accessory warranty.

*Rogers Wireless sets terms and conditions specific to wireless contracts. Please refer to this page for details.

Complaints

Please contact AirSource toll free at 1-800-803-3288 if you experience any problems that you would like to discuss with us. See "Return/ Refund/ Exchange Policy" above for more details.